Welcome to Hafiz Super Store! These Terms of Service ("Terms") govern your access to and use of our mobile application and services. By accessing or using our app, you agree to be bound by these Terms. Please read them carefully.

1. Acceptance of Terms

By creating an account, accessing, or using Hafiz Super Store's mobile application and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree with these Terms, please do not use our services.

2. Eligibility

To use our services, you must:

  • Be at least 18 years old or the age of majority in your jurisdiction
  • Have the legal capacity to enter into binding contracts
  • Not be prohibited from using our services under applicable laws
  • Provide accurate and complete registration information

If you are using our services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

3. Account Registration and Security

3.1 Account Creation

To access certain features, you must create an account by providing accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials.

3.2 Account Responsibility

You are solely responsible for all activities that occur under your account. You must:

  • Keep your login credentials secure and confidential
  • Notify us immediately of any unauthorized access or security breach
  • Not share your account with others
  • Ensure your account information remains accurate and up-to-date

3.3 Account Termination

We reserve the right to suspend or terminate your account at any time for violation of these Terms or any illegal or fraudulent activity. You may also delete your account at any time by following our Account Deletion Guide.

4. Use of Services

4.1 Permitted Use

You may use our services for lawful purposes only and in accordance with these Terms. You agree not to:

  • Violate any applicable laws or regulations
  • Infringe upon the rights of others, including intellectual property rights
  • Engage in fraudulent, deceptive, or misleading activities
  • Upload or transmit viruses, malware, or other harmful code
  • Interfere with or disrupt our services or servers
  • Attempt to gain unauthorized access to our systems
  • Use automated systems (bots, scrapers) without our permission
  • Impersonate others or provide false information

4.2 Prohibited Activities

The following activities are strictly prohibited:

  • Reselling or commercial use of our services without authorization
  • Collecting user information without consent
  • Engaging in price manipulation or false bidding
  • Creating multiple accounts to abuse promotions
  • Posting offensive, harmful, or inappropriate content

5. Products and Pricing

5.1 Product Information

We strive to provide accurate product descriptions, images, and pricing. However, we do not warrant that product information is error-free. We reserve the right to correct any errors and update information without prior notice.

5.2 Pricing

All prices are listed in Pakistani Rupees (PKR) and are subject to change without notice. We reserve the right to modify prices, discontinue products, or refuse orders at our discretion.

5.3 Promotions and Discounts

Promotional offers are subject to specific terms and conditions. Discounts cannot be combined unless explicitly stated. We reserve the right to cancel or modify promotions at any time.

6. Orders and Payments

6.1 Order Acceptance

Placing an order is an offer to purchase. We reserve the right to accept or refuse any order for any reason, including product availability, errors in pricing, or suspected fraud.

6.2 Payment

Payment must be made through our approved payment methods. By providing payment information, you represent that you are authorized to use the payment method. We use third-party payment processors and are not responsible for their errors or failures.

6.3 Order Cancellation

You may cancel an order before it is shipped. Once shipped, cancellations are subject to our return and refund policy. We may cancel orders due to stock unavailability, pricing errors, or other valid reasons.

7. Delivery and Shipping

We will make reasonable efforts to deliver products within the estimated timeframe. However, delivery times are estimates and not guarantees. We are not liable for delays caused by circumstances beyond our control.

Risk of loss and title for products pass to you upon delivery. You are responsible for providing an accurate delivery address.

8. Returns and Refunds

Our return and refund policy allows returns within a specified period for eligible products. Please refer to our detailed return policy for specific terms and conditions. Refunds will be processed to the original payment method within a reasonable timeframe.

9. Intellectual Property

All content on our app, including text, graphics, logos, images, software, and design, is the property of Hafiz Super Store or our licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works without our express written permission.

10. User Content

If you submit reviews, comments, or other content, you grant us a non-exclusive, royalty-free, perpetual license to use, reproduce, and display such content. You represent that you own or have the necessary rights to the content you submit.

We reserve the right to remove any content that violates these Terms or is otherwise objectionable.

11. Disclaimer of Warranties

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that our services will be uninterrupted, error-free, or secure. We disclaim all warranties, including merchantability, fitness for a particular purpose, and non-infringement.

12. Limitation of Liability

To the fullest extent permitted by law, Hafiz Super Store shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising from your use of our services.

Our total liability shall not exceed the amount you paid for the product or service in question.

13. Indemnification

You agree to indemnify and hold harmless Hafiz Super Store, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising from your use of our services or violation of these Terms.

14. Governing Law and Dispute Resolution

These Terms are governed by the laws of Pakistan. Any disputes arising from these Terms or your use of our services shall be resolved through binding arbitration in Pakistan, except where prohibited by law.

15. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify you of significant changes by posting the updated Terms in the app and updating the "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the modified Terms.

16. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

17. Contact Information

If you have any questions or concerns about these Terms, please contact us:

  • Email: hafizsuperstore@gmail.com
  • Phone: +923086235359
  • Address: Hafiz Super Store,Jail Mor chowk,Multan Pakistan